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ISP Cloud Services, Inc. DBA ToogleBox (hereinafter “ToogleBox”) is committed to protecting your privacy and providing you with a positive experience on our website and in using our products and services ("Services").

This Privacy Policy applies to the ToogleBox website and services and describes how we handle personal information and the choices available to you regarding the collection, use, access, and update of your personal information.

‍ToogleBox access to Google Workspace end-user information
‍ToogleBox uses Google API Services to provide technical solutions related to emails, contacts, and groups of the customer domain. (Learn about API Scope Usage and Access Control Policy)

ToogleBox does not transfer information received from Google APIs to any other app.

ToogleBox’s internal use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

‍Processing of data under GDPR
‍In accordance with the GDPR (European General Data Protection Regulation), for customers located in the EEA (European Economic Area) ToogleBox acts as the Controller for the processing of personal data collected from the customer with the purpose of rendering End-user info update, External contact sharing, Signature Management, Dynamic Group Management, Contact search, deletion, audit, and synchronization, Email damage control tools (email recall, search and deletion), Internal narrowcasting tool (Bulletin Board) services. For this purpose, ToogleBox will process only Full name and job-related fields present in the Google Workspace Directory, i.e. email address, title, department, phone numbers, street address, Supervisor’s email address, employee type, cost center from Google Workspace domain users, and external contacts.

ToogleBox respects all current legislation regarding the protection of personal data, the privacy of users, and the confidentiality and security of personal data, in accordance with what is established in legislation regarding the protection of data, in particular, Regulation 2016/679 of the European Union and the Council of 27 April 2016, adopting all the technical and organizational measures necessary to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data provided, taking into account the technological state, the nature of the personal data, and the risks to which it is exposed.

Personal Information we collect directly from you
‍We may collect data, including personal information, from contact forms you fill as you use our website and interact with us. "Personal information" is any information that can be used to identify an individual and may include name, email address, title, phone number, organization name, and country.

We collect personal information exclusively for a variety of purposes, such as:

- Providing customer service
- Delivering a service you have requested
- Personalizing newsletters
- Sending communications to you

‍Access to and Accuracy of Your Personal Information
‍You are encouraged to provide accurate personal information. If you need assistance with correcting or deleting your personal information, please feel free to contact us directly. We make good faith efforts to honor reasonable requests to correct or delete your data.

By using our website or otherwise providing personal information to us, you agree that we may communicate with you regarding security, privacy, technical, or administrative issues related to your use of our Service.

‍Security of Your Personal Information
‍We do our best efforts to protect your personal information and treat it securely. ToogleBox implements physical, administrative, and technical safeguards designed to protect personal information entrusted to us from unauthorized access, use, or disclosure.

‍Retention of Personal Information
‍We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to our business requirements, legal obligations, and enforce our agreements.

‍Updates to this ToogleBox Privacy Policy
‍We may periodically update this Privacy Policy. If we modify our Privacy Policy, we will post the revised version on this website, with the updated revision date. You agree to visit our site periodically to be aware of and review any such revisions. We may also notify you when we make material changes to our Privacy Policy by means such as sending you an email notification. After updated revisions are in effect, you accept and agree to such revisions by continuing to use our website.

If you have any questions about this policy or our data privacy practices, please contact us at GDPR@tooglebox.com.

This ToogleBox Privacy Policy was revised and posted in June 2024.